Hi @levijonescc
there seem a few people with this issue.
Could you try a manual reinstall of Origin: https://help.ea.com/en-us/help/origin/origin/manually-uninstalling-origin/
I bought city living for the sims, however when I click to play the sims I see a message saying 'download to use' but on origin it says 'you own this content' - although shows no option to play like my other expansion packs. I've been to the live chat option - no response. I've followed other threads that suggest trying my game library>sims4>and hovering over game >expansion packs>and finding it that way - but it just has no option to play available. also when i repair my game, it repairs all other games - toddler stuff, cats and dogs, and luxury stuff - but has no mention of city living. I have repaired game, updated game, and quit origin and restarted, I'm about one step away from a breakdown and I feel like I'm about to cry - please help me!
