2 years ago
Sims 4 Pack removed
I tried everything people have told me to do and even repaired redownloaded and bought new packs. Someone who previously told me that they were removed from my account but I'm not sure why Discover U...
Hi @cannie312,
Were these packs purchased originally through the EA app/Origin directly? If so, as @Gagea25 has mentioned, please review your Order History on your EA account and let me know what you see for these transactions- completed, failed, pending, or refunded.