Sims 4 Packs not installing — “haywire”
Hello! I switched from laptop to a PC. I downloaded the EA app, and while I’m able to download base game Sims 4, any time I try to install any of the expansions I get a “something went haywire” noti...
Forum Discussion
@ryeewhiskee For any pack with missing content, please delete the folder for that pack. They'll all be in the game's program files, specifically in [install location]\The Sims 4; that install location might be Program Files\EA Games or Program Files (x86)\Origin Games, or a custom install location if you chose one. The packs' folders are as follows:
Get to Work: EP01
Seasons: EP05
Realm of Magic: GP08
Werewolves: GP12
Spooky Stuff: SP04
I'm not sure about the guitar, but if you see an FP02 pack, that would be it. (FP01 is the holiday celebration pack, F standing for free.) Once you've deleted these folders, clear the cache for whichever app you want to use (again) and redownload the packs.
https://help.ea.com/en/help/faq/clear-cache-to-fix-problems-with-your-games/
If this doesn't work, create a new folder on your computer, on the root level of the drive you want to use (as in, it's not within another folder; its file path is just C:\Games or whatever name you choose). Open your Origin game library, right-click on the Sims 4 icon, select Move Game, and choose the folder you created. Once Origin has finished the process, repair again and then see whether your content shows up.
@puzzlezaddictI found all those files but they are not in the sims4 folder they are in the sims 4 create a sims demo folder...do I now proceed as you said by deleting those files even though they seem to not be in the right folder?
@ryeewhiskee Before deleting anything, please post a screenshot of the contents of this folder so I can see what you're dealing with here.
- @puzzlezaddict Ok but it won't be for about an hour. I have to run down the street and help someone. Hopefully you will still be around
- @puzzlezaddict Not sure how to add it here as it won't let me
Local disk C>Program files>EA Games>The sims 4 create a sims demo
Hope that helps @ryeewhiskee You should be able to upload any image that's a reasonable size. A fraction of your screen snipped with Windows key-shift-S should be fine.
Regardless, your packs shouldn't be in the CAS demo folder, and it's no wonder that the EA App is confused here. What I would suggest is uninstalling the entire game as well as the CAS demo and reinstalling into a different location, using Origin as it's more reliable at this point.
If you can't uninstall Sims 4 and the CAS demo with Origin or the EA App, use Revo Uninstaller to remove the games.
If for some reason you want to keep the CAS demo, uninstall and reinstall just Sims 4, through Origin. When reinstalling, choose a different folder as the location (under Applications > Installs & Saves), just to be thorough. I'd suggest this anyway as the next step if deleting the pack folders didn't help.
@puzzlezaddictI hear you but I can't get to Origin at all it keeps taking me to EA Got it I agree...it makes sense now. Also I have no idea why it dl'ed like that
@ryeewhiskee You should be able to download Origin from here:
- @puzzlezaddict thanks lets see if this works
- Thank you for that link! They are now down loading on Origin so I am thinking this will work...will let you know but if I forget to stay it you rock!
- @puzzlezaddict Ok I down loaded them all on Orgin and now they are working on EA...which by the way is the same thing I had to do for Cottage and Island...after I heard that Orgin was closing I deleted it from my computer and try as I might I could not find a link to DL it again so again...thank you for that link!
I will not delete Orgin again, lol you rock!
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