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maciapel27's avatar
2 years ago

Sims 4 plumbob loading screen glitches with picture of llama

Every time I open sims, the loading screen plumbob rapidly switched back and forth between the pic of the plumbob and a picture of a llama. After that, when I enter my saved game i’m unable to see my sims needs. The needs section is just blank. I removed everything out of my mods folder so there’s no mods or cc to cause this issue but it’s still happening. 

1 Reply

  • @maciapel27  Please test a new save and let me know if it's affected in the same way.  If it is, please try playing in a clean user folder.  Move the entire Sims 4 folder out of Documents > Electronic Arts and onto your desktop, and when you launch the game, a clean folder will spawn with no content.  (Your saves and other content will be intact in the folder you moved but temporarily not read by the game.)  Don't add anything to the new folder yet; just let me know whether you can get far enough to start a new save and play in live mode for a bit.

    If that doesn't help either, please clear the EA App's cache:

    https://help.ea.com/en-us/help/faq/clear-cache-to-fix-problems-with-your-games/

    and repair the game: open your game library, click Sims 4, then Manage > Repair.

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