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RNamw22's avatar
RNamw22
Seasoned Newcomer
7 months ago

Traveling to different worlds

I was finally able to get my game to work after the big August update, but the whole time I have not been able to use all the worlds or travel with my sims and now with the most recent one, it is still broken. When I get to the world screen and click on a different world the screen just stays the white background of the worlds screen and just sits there and never loads the world. I can only play saved families and not create new families. 

I have have tried everything, even playing the game with no cc or mods and I still cannot use it properly. 

cc or mods removed
launching
updates

1 Reply

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    7 months ago

    RNamw22​  Please try playing in a clean user folder.  Move the entire Sims 4 folder out of Documents > Electronic Arts and onto your desktop.  When you launch the game, a clean folder will spawn with no content.  (Your saves and other content will be intact in the folder you've moved but temporarily unread by the game.)  Don't add anything to the new folder yet; just start a new save and see how it runs: whether you can create new sims or travel or switch households.

    When testing, please do NOT use any content from the Gallery or your own library, at least not until the game is working properly again.

    If the new save is fine, you can copy one of your old saves to the new Sims 4 folder and test that too.  Since it's a copy, you don't need to worry about missing mods or custom content.

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