Sims 4 product code not working
Just a brief background on the problem. We had a power failure. It caused sims 4 to become corrupted. We un-installed the game, but when we wanted to re-install the game it told us that the product ...
Forum Discussion
Try to re-login in Origin. If it doesn't work, as I asume, try to erase all the game data and download it again. If it doesn't work too send a ticket to EA with al the data that you have on your hand: time of first download, the day you bought the code, etc.
do you have an email adress and contact details to send it to to EA please.
Game advisors can be found through live chat.
- https://help.ea.com/en/contact-us/
- Click on the orange NEXT button
- Select a platform
- Click on the orange NEXT button
- Select a topic and describe your problem in a few words
- Click on the orange NEXT button
- Click Chat Now to chat with a Game Advisor
In Details here: How to contact a Game Advisor using the new EA Help page
Community Highlights
- EA_Cade12 months ago
Community Manager
