Anonymous
10 years agosims 4 product key
hi there, i downloaded sims and played it on my laptop ages ago. today I updated my origin and logged in and my sims was gone.. i tried to redeem my product key and it told me that it has already been used... i dont know how to fix it now.. please help!
- Anonymous10 years ago
@traceyannbeattie Did you make sure that you are logging in with the correct EA Account? The best way to check this is to try signing in to Origin with different email addresses you may have and see if the game shows up.
Let us know how you get on!