CosmicCookielove
30 days agoNewcomer
Sims 4 Purchase issue
I didn't think my SIMS 4 purchase went through and tried it again, and again. Now I got charged 3x for the same game. I don't understand how to open a chat to an EA rep to resolve this. All the instructions say to click on open chat and I don't see the button. Is there a phone number to call, or an email to resolve this? I finally had my credit card block the charge, and EA froze my account. Not sure what to do now. Advice?