Sims 4 Randomly Quitting?

@MaddieTiddy  The dxdiag crashed in system information last time, so yes, that's why it didn't include all the info.  It's there now though.

While an older build of Windows should in theory be able to run Sims 4 just fine, in practice, this could explain the crashing.  (There could also be plenty of other reasons.)  Your graphics drivers are both very new, the game is fully updated, and a mismatch between the drivers or game and the Windows resources they expect to be able to use can cause problems even on an otherwise perfectly maintained machine.  So the first place I'd start is with a Windows update.

Since you're four builds behind, it's better to do a repair install than just push the update.  It's more complicated, but the end result is a fresh install of Windows, while keeping all your apps and files.  It's still a good idea to back up anything critical, as always when you're doing a feature update, but the repair install was designed not to delete any user data.

https://www.tenforums.com/tutorials/16397-repair-install-windows-10-place-upgrade.html

You can use a USB or create an ISO, but don't use the Media Creation Tool.

When it's done, manually run any other pending Windows updates.  Hit Windows key-i, select Update & Security, and click the button to check for updates.  When they've run, restart your computer and test the game.

To be clear, this is a more complicated approach than some other troubleshooting steps you could take.  But since you don't have any reason to stay on such an old Windows build, you might as well start here.