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bcasadoxcv's avatar
bcasadoxcv
9 years ago

Sims 4 saved game got DELETED after updating Origin

Hi all,

I just updated Origin a while ago, it updated Sims 4 in the process too and when I opened it my saved game was gone! I looked at my Sims 4 folder and there was nothing on it too.

Please help. Thanks.
pc

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  • Anonymous's avatar
    Anonymous
    8 years ago

    So I did a search for "Sims 4" on my PC and found that I did in fact have a backup on OneDrive. My save files and other downloads from the gallery were there! I copied the data over to the Sims 4 folder in my documents/Electronic Arts/Sims4 folder and fired up my game. My Sims are back!!

    Thank you very much for the assistance!

  • ericahayman2019's avatar
    ericahayman2019
    6 years ago

    It has done it every time for the last 4 years. Just a few hours ago I re-designed the entire town. Came back from shower to finish game, after logging back on I find everything gone again. I am getting  really fed up paying hundreds of dollars a year for them not to fix this continuous problem!

  • EA_Lanna's avatar
    EA_Lanna
    Icon for Community Manager rankCommunity Manager
    6 years ago
    Hi @ericahayman2019, Origin would be on a different update today then the update that happened in this thread from 2017 so the advice in here may not apply to you. Could you create a new thread and add more information please? I'll lock this thread here.

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