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cloudstrifeirl's avatar
cloudstrifeirl
Rising Newcomer
2 months ago

sims 4 screen glitching whenever i open something else

hello! ill be honest im not entirely sure how stuff like this works but ive googled some things and nothing has helped. ive also turned off mods but nothing is working. ( ik the screenshot attached has mods but i tried after turning them off and it still did this :( ).. everything im looking at is so confusing. im really sorry but im not tech savvy at all and have no clue what im doing. how can i fix this?? 😅

 

hardware
launching

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  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    2 months ago

    cloudstrifeirl  If you know how, please update the driver for your graphics card or chip.  If you don't know how, or updating it doesn't help, please provide a dxdiag.  Click Windows key-R, enter dxdiag in the run box, wait for the scan to finish, click "Save all information," and save the file to your desktop.  From there, you can attach it to a reply using the paper clip (Attachment) icon included with the other formatting buttons.

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