Forum Discussion
So i tried a bunch of stuff (restart/reset all of origin/ get rid and redownload everything/ etc.)
THE ONLY THING THAT WORKED FOR ME:
-I called EA support, they instructed me to do this
-Open origin
-Go to your avatar and when the list next to it shows up click "EA Account and Billing"
-It will take you to your account online
-Go to Order history
-Now I don't know if you can do this yourself but basically, the status next to Sims 4 Seasons should say 'Complete' not anything else like processing and such. The guy I was talking to cancelled my order (So I didn't have to pay twice) and I just bought it again 🙂
-It's downloading now!
- 7 years agoI had to resort to doing this too.. Thanks
- Anonymous7 years ago
i cant call from sweden what should i do?
- 7 years ago
Login via your account - the same one your using now to contact EA Customer Service:
-- Go To: https://help.ea.com/en/contact-us/
If anyone is having downloading issues, please see this help post linked below:
General Download Issues
https://answers.ea.com/t5/Technical-Issues-PC/FAQ-Serial-Codes-Game-Activation-and-Download-Issues/td-p/4228232#download
- Anonymous7 years ago
I did that and mine said complete but whenever i try updating my game it doesn't work and says "check your connection or try again later". I deleted cc that i had downloaded that day, still didn't work. Seasons won't work in my game.
- jpkarlsen7 years agoHero (Retired)
Please check that you security software is not blocking Origin.