hey, so ive been trying to fix this for months and nothing seems to be working, i have always played with mods and it was fine until it suddenly came up with the error: 'unable to start' followed by a really long code. i have tried everything, repaired the game through origin, uninstalled the game through origin, uninstalled the game and origin completely. i have cleaned and updated sims, my folders and my laptop numerous times, i even got rid of all my mods and started again with one to test out what works, the mod im using is a safe .package mod from a trustable website so it cant be one mod thats the fault. i have also tried reseting through the desktop and also deleting cache, but to no avail. i would love to play with my mods. if anyone can find a working solution i would be eternally grateful, thanks.

@heyyitsme11111 I've moved your post to the Sims 4 tech section.

@heyyitsme11111 This patch has broken plenty of modsRemoving mods is not enough.Move the mods folder to the desktop.Delete localthumbcache.package file in the game folder - important!Fix the game in Origin.Origin/Library -right click on TS4 - option "Repair game"You have to wait until Origin will fix all packs, not only the base game.Turn on the game to create a new, empty mods folder and check if a game is working now without mods and CC.Now you have wait for a newly updated version of mods you are using. Check pages of mods creators there should be info when they will have a new updated version of their modsI don't work for EA

@kreatora thankyou for your suggestion,my game works fine without mods. But i used new, updated mods that have said to work with the recent patch and it still isnt working.

@heyyitsme11111It is not possible for these mods to be updated properly so fast. For today only the MCC is partially fixed. Other mods creators notify that it will take the least 3 days

@kreatora ok thankyou, i will try that.

sims 4 unable to start | EA Forums

15 Replies

puzzlezaddict
Hero+
7 years ago
@heyyitsme11111 I've moved your post to the Sims 4 tech section.
kreatora
Hero (Retired)
7 years ago
@heyyitsme11111
This patch has broken plenty of mods
Removing mods is not enough.
Move the mods folder to the desktop.
Delete localthumbcache.package file in the game folder - important!
Fix the game in Origin.
Origin/Library -right click on TS4 - option "Repair game"
You have to wait until Origin will fix all packs, not only the base game.
Turn on the game to create a new, empty mods folder and check if a game is working now without mods and CC.
Now you have wait for a newly updated version of mods you are using. Check pages of mods creators there should be info when they will have a new updated version of their mods

I don't work for EA
heyyitsme11111
7 years ago
@kreatora thankyou for your suggestion,my game works fine without mods. But i used new, updated mods that have said to work with the recent patch and it still isnt working.
kreatora
Hero (Retired)
7 years ago
@heyyitsme11111

It is not possible for these mods to be updated properly so fast. For today only the MCC is partially fixed. Other mods creators notify that it will take the least 3 days
heyyitsme11111
7 years ago
@kreatora ok thankyou, i will try that.
heyyitsme11111
7 years ago
@kreatora ive tried multiple newly created mods, it doesnt work. i dont think the problem is to do with the recent update as i have had this problem for many months. ive tried using sims 4 and origin as exceptions to my antivirus app, this didnt work either.
kreatora
Hero (Retired)
7 years ago
@heyyitsme11111

There is no other option there than the fact that the mods you downloaded are incompatible with the game.
Download the new MCC Dreadpole mod and check if the game turns on. I can guarantee you that it will turn on.
heyyitsme11111
7 years ago
@kreatora unfortunately, that also didnt work.
crinrict
Hero+
7 years ago
@heyyitsme11111 Could you post a screenshot of the error message you're getting ?
heyyitsme11111
7 years ago
@crinrict wrote:
@heyyitsme11111Could you post a screenshot of the error message you're getting ?