Forum Discussion

carolineflorist's avatar
carolineflorist
2 years ago

Sims 4 update stuck on preparing

Hi. I'm on PC. and Ive tried SO many things now.  removed the cache on the app, restarted the computer, EA app online and offline, Ive tried to cansle the download of the update, and even trie...
pc
sweetmommyangel's avatar
sweetmommyangel
2 years ago

I was having the same issue.

I clicked the hamburger menu that looks like 3 lines at the top left and selected restart app.

I came back in and clicked the update button and it worked.

I hope this helps everyone.

"You think you know. What you are, what's to come… you haven't even begun".

Buffy the Vampire Slayer

  • bow579's avatar
    bow579
    2 years ago

    Oh! That seems to be working. Thank you!!!

  • JulietJuly22's avatar
    JulietJuly22
    Seasoned Veteran
    2 years ago
    @sweetmommyangel I had removed Mods, rebooted and neither helped. This did! Thank you!
  • megsmontell11's avatar
    megsmontell11
    2 years ago

    Bless you, you beautiful genius. I have been trying for days. It immediately downloaded and updated when I tried this restart app option.

About The Sims 4 Technical Issues - PC

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