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Goldfishh16's avatar
Goldfishh16
Rising Newcomer
4 days ago

Sims 4 Update

When trying to update my game, it says  C:\Users\jer4m\OneDrive\Documents\The Sims 4\Data\Client\thumbnailsdeltabg1.package.eaPatchDiff

Please Help.

1 Reply

  • Goldfishh16​  Please uninstall the game and reinstall it to somewhere that is NOT in Documents.  The default location is fine:

    C:\Program Files\EA Games\The Sims 4

    as is a custom folder you create yourself, as long as it's not in Documents or Downloads.

    The point is that even if you get past this particular error, having the game installed into Documents is going to cause problems sooner or later.