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But you’re not understanding that I don’t have anyone else. It’s just me here so idk what you expect me to do. Every time I come here it’s always “your computer is the problem.” But maybe it’s just this game. This game is so poorly executed and always has issues. Everything seems to always be a me problem or my computer. My computer isn’t old and I hardly have anything on it. I just use it to play sims so I don’t know why everything’s always breaking? This is the computer that was recommended to me on here and I spent a lot of money on this laptop, money I hardly have on my salary.
I know you’re trying to help and I appreciate it but either of the two options didn’t work for me. It tells me I need to save to a dvd and I don’t have a dvd rom I told you my laptop doesn’t come with that. So I can’t proceed. And because you’re not here you can’t tell me that “it shouldn’t be this difficult for you.” Well for you it’s not but for someone like me who doesn’t get computers it is!
and I understand you need a break, I do. I’m not expecting you to be here but if this only takes ten minutes you couldn’t be around for ten minutes till I attempted to complete the process? I waited with the options open for a few hours waiting for someone here to respond and for windows support to help but at that point I had thinks to do as I’m a caregiver to a family member and can’t waste hours sitting in front of the computer. I have reached out to so many people and no one sticks around to help. When you have nobody in real life then how do you get the help you need?
but it’s fine I’m just going to say I wasted my money and give up on this game bc this doesn’t seem worth it anymore. I simply don’t have the time to commit when things break and it seems like such a hastle just to play the game for barely an hour in my little free time. Every time I fix my game and then don’t play for just a short while I let my computer and my game update and after a few times of playing something always happens again. I have all the requirements to play and yet it doesn’t work. I’m just tired of this. It makes the game not even fun. None of these processes seem to permanently fix anything or allow things to work nicely for a while.
I'd recommend getting in contact with our live support team for more specific one-to-one help on your time- here on the forums, our volunteers are not available 24/7 and may not reply immediately when you need help.
If you'd like to continue to troubleshoot this issue, please reach out to live support from the help site here so they can work with you when you are available.
- 2 years ago
Well idk how they can help if it’s supposedly a computer issue. I needed help with a computer issue not an EA issue but this computer issue is causing my game not to function. The volunteers here looked at my dxdiag and I also tried to get help from Microsoft but that also failed. At this point I don’t think anyone can help so I’m just going to end things here. Thanks anyways
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