[PC][Crash] Sims 4 Crashing at launch, main menu, and gameplay
Hey there!
Ever since the Enchanted by Nature pack, My Sims 4 game has been entirely unplayable. I had other games that have crashed and I did a full computer wipe - changed out my RAM, re-installed Windows, completely reinstalled GPU Drivers - the whole nine yards.
With sims, I have manually deleted every sims folder from %Appdata% folders, to the document folder. I've reinstalled the ea app and the game several times over. The game is about as clean in the folders as I can possibly make it.
I have used mods in the past, and I've played a couple hundred hours on the set up so I know that it's possible. Since July 1st, I've been trying constantly to fix my game for several weeks. I've attached as much information as I can.
I've crashed at launch, at the main menu, and anywhere from 10 minutes - 1 hour of gameplay. If I get to gameplay, it seems some of the crashes are related to scripts handling animations loop incorrectly. Otherwise, it seems like the game is failing loading assets.
Repro for my Last Crash:
1. Launched Sims 4.
2. Create new Household with randomly generated features.
3. Settle in an empty Ravenwood lot.
4. Travel the Sim to the Nightclub.
5. Allow the Sims 4 to run until it crashes.
At the gameplay level, on any lot, with any activity (not just the above activity), the game will crash.
I have cleared every cache, I have no mods. I don't know what I'm missing or what else to do here to play my game.
I have most of the expansions and kits downloaded.
raalvara Thanks for the dxdiag. The two Sims 4 crashes it lists look like what sometimes happens on high-end Intel processors that the motherboard may overclock by default. This can sometimes be fixed with a BIOS update, so look for an update for yours, although given your current version, there may not be one available.
And if you've overclocked any components, please revert to default clock speeds, at least for now.
If that doesn't help, boot into BIOS and disable CPU Turbo Boost, which should be somewhere under Advanced settings. I realize you might not want to take the (relatively small) performance hit from this in general, but it would be helpful to know whether this was the problem overall.
