I just bought the Sims 4 Vampire pack online version and when I went to download it through origin, a pop-up appeared saying to activate the game. It also called it an 'Unidentified game' if that eve...
Macs have two library folders: a root level folder and a user level library folder (~). Follow the root level folder.
Open the Library folder.
You can either use the keys Command ⌘ + Shift + G or use Finder > Go > Go to Folder.
Open the Application Support folder, then open the Origin folder.
Delete the DownloadCache folder.
Empty your Trash.
Can you download and play your game now?
-Mai
Anonymous
9 years ago
nope it still regular sims 4. 😞
Anonymous
9 years ago
the issues I bought sims4 from Walmart I set up under my email later on I went to the site EA and used same email I used for sims4 and bought the vampire pk but the email I got it said I don't have the game um yes I do it is a big mess the vamp pk will not show up
That sounds as if you would have two accounts, or some kind of issue with your account. Please, contact one of our advisers through EA Help, and explain them the situation so they can check what's happening.
You will find a detailed explanation on how to contact them if you need it here.
If you have any question, don't hesitate to ask 🙂
-Mai
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