9 years ago
Sims 4 Vampire pack activation code missing
I just bought the Sims 4 Vampire pack online version and when I went to download it through origin, a pop-up appeared saying to activate the game. It also called it an 'Unidentified game' if that even matters. But anyway, it's asking for a product code which I didn't seem to receive through my Order Confirmation email.
I find this quite odd, all the other packs I've bought online didn't ask for the product code before. I just updated Origin, could that be a problem? Or is anyone else having this problem? Is the product code going to be sent to me later in a separate email?
Hi @salpharre,
Please, try to log out and log into Origin again. Does it work now?
If not, did you buy the game through Origin?
-Mai