Forum Discussion

846445555's avatar
3 years ago
Solved

Sims 4 video card error

So ive been playing sims 4 for YEARS and i have more them the minimum requirement to play but for some reason i download g-shade and i get this error so i restated my laptop, i repaired my game i don...
  • puzzlezaddict's avatar
    3 years ago

    @846445555  Try deleting the Bin folder, where I believe you'd have installed the GShade resources, and repairing the game.  The folder would be here:

    [install location]\The Sims 3\Game

    Repairing should restore the original contents of the folder.  If you can't delete that folder, close the EA App and make sure the EABackgroundProcess is NOT running in the Task Manager.

    If that doesn't help, please try playing in a clean user folder.  Move the entire Sims 4 folder out of Documents > Electronic Arts and onto your desktop, and when you launch the game, if it launches, a clean folder will spawn with no content.  (Your saves and other content will be intact in the folder you moved but temporarily not read by the game.)  Don't add anything to the new folder yet; just let me know whether you can get far enough to start a new save and play in live mode for a bit.