sims 4 will not open, just goes back to origin

hi there i have never posted on a sims 4 help forum, but i am not sure what else to do. my game was running perfectly fine about 2-3 hours ago. i went to download some cc and put it into my game. i t...

apeesssss
4 years ago
@apeesssss ok i found out what it was but thanks for nothing guys LMAOOOOO

godofegypt

4 years ago

what was the issue? i have the same problem

puzzlezaddict

Hero+

4 years ago

@godofegypt If you use mods or custom content, please move the entire Mods folder to the desktop, delete localthumbcache.package, and see whether you can play.

If that doesn't help, or you don't use mods or cc, please run a dxdiag and attach it to a post.

https://help.ea.com/en/help/pc/how-to-gather-dxdiag-information/

Please also let me know what antivirus you use.

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sims 4 will not open, just goes back to origin

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