Forum Discussion

kendramjf's avatar
kendramjf
New Novice
2 days ago

sims 4 will not start

I took out my mods folder, and made sure my game and the mods I use are up to date. The game keeps cutting off in build mode, and the game also deleted my saved game. Okay fine but when I go to put my restaurants etc. etc. it cuts off. I deleted my EA cache and the Game cache and tried to repair the game. Now my repair is pausing because it says I need disk space. My computer has been working fine and I have more than enough disk space as I only play the sims on my laptop. 

Mysteriously I recently received an email in regard to my reporting two accounts. I never reported anyone it gave me this reference no. 206560775 and 206485743.

2 Replies

  • Okay I logged out of the EA app and tried to play without the mods, went into built mode and it still cuts off and will not let me repair anymore. It keeps saying clean up disk space when I have enough space

  • kendramjf  Please post a screenshot of the EA App error.  And let me know how much free and total space is available on each drive in your computer.

    For the reporting, is it possible you flagged something in the Gallery?

    For the game crashing, please provide a dxdiag.  Click Windows key-R, enter dxdiag in the run box, wait for the scan to finish, click "Save all information," and save the file to your desktop.  From there, you can attach it to a reply using the paper clip (Attachment) icon included with the other formatting buttons.

About The Sims 4 Technical Issues - PC

PC players get help with their technical issues in The Sims 4 here.51,424 PostsLatest Activity: 7 minutes ago