sims 4 will not update
phone number so I can talk to a real person
Forum Discussion
I've been trying the last two days to play Sims 4. I already did the main update, however now it is stuck telling me I need an update, update it, just to go back to it "needing" an update.
EA_KentCommunity Manager
Hi Jilly4356,
When you have the chance would you mind sharing an Error Report ID so we can pass it along? You can find more info on how to run the EA Error Reporter at the EA Help article linked below:
How to use the EA Error Reporter in the EA appOnce you have the Error Report ID, please include it in a reply to this thread.
Thank you!hi! i was just experiencing the same thing. i cleared the ea app's cache, signed in again, and then tried to update the game again. that fixed the issue for me, but i would also try to repair the game if you're running into any more issues :) i hope your issue is resolved soon
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