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Anonymous's avatar
Anonymous
12 years ago

Sims 4 won't install

I have downloaded the Sims 4 through Origin (after trying to install from disc didn't work) and it won't install. It downloads, finishes, then says it's installing but won't let me play after the ins...
pc
acebai22's avatar
acebai22
6 years ago

I had a similar issue with the Sims 4.

Only solution I found that worked:

Delete the Electronic Arts folder and the Origin folder in %ProgramData%

Delete the Origin Folder in %AppData%\Roaming

Delete the Origin Folder in%AppData%\Local

Delete every file in %Temp% and just click skip for anything that is running already if you get a pop-up

Go to "Uninstall A Program" in Control Panel

Uninstall the game you are trying to play

Uninstall Origin

Restart your computer

Install Origin again and launch it

It should discover your game files, install the game, and it will be playable (Hopefully).

  • EA_Lanna's avatar
    EA_Lanna
    Icon for Community Manager rankCommunity Manager
    6 years ago
    Thanks for sharing what worked for you @acebai22. I'll close the thread from here as any new posts would be better in a current thread. This is because the issues causing installation issues back in 2017 may be very different and require different troubleshooting steps. 🙂

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