Sims 4 won't install

I have the same problem, I have deleted orgin 3 times en tried to reinstall the sims in different ways but nothing works. After the sims is downloaded I can only click on install, when I do this it quickly installs but after that nothing changes, I can only click on install again. Can someone please help me?

I feel exactly the same! After 10 hours downloading the game and THEN for it not to install? What the? This is so unfair. I just want to play but NOTHING is working

hey i had this same problem. if origin is installed, go to the top left, click origin, click redeem code, type the product code, download from there. I am doing that right now.

i think i've got it. i uninstalled everything..origin app, etc. Then i disabled my antivirus and windows firewall. then i opened the install disc and right clicked on the autorun app and selected "run as admin". after that it seems like everything is working. working slowly, but working.

My game downloaded in under 9 minutes, but then when it came up with the install button, I'd click it but nothing would happen. I really don't want to think that I've wasted $60, because I had this problem with Sims 3 and had to download from Amazon, which was $20 more. I've tried all the suggestions but nothing is working.

Did you check if your firewall/antivirus are blocking the process ? Do you have admin rights on your computer ? PC or MAC ?

I just found a use-at-your-own-risk fix that worked in 5 minutes.  I had exhausted 4 advisers, who finally suggested a format or system restore.  This worked for me by adding one string to my registry.  Thanks!

http://answers.ea.com/t5/forums/forumtopicprintpage/board-id/O-2/message-id/75219/print-single-message/true/page/1

This exact story is a replica of my last week. Bought a Sims 3 expansion, talked to 2 or 3 different  "EA advisors" on chat, all which had to end because they made me restart my computer. I've spent DAYS trying to fix this only to have wasted $30 and much of my personal time. Deleting and reinstalling Origin, Sims 3 and all my expansions twice was really useless.

They made me make a whole new account on my computer, turn off my firewall and antivirus and change handfuls of my computer settings. My computer now runs slower than ever because of the * they made me do to it, which still did not even fix my problem.

I just want my money back and for EA to not have any association with Origin, aka the worst gaming platform of my life. I really wish I had bought The Sims on Steam. Will literally go out of my way to tell people to download elsewhere. Unreal.

the only way I could fix the problem was by UNINSTALLING ORIGIN

this fixed the problem for me, also non of ur stuff worked :/ soz