Sims 4 Won't Start - Video Card Error

Could you post a DxDiag?
Please follow this how to on how to gather your DxDiag.
You can post the DxDiag by attaching it to your next reply.
Don't paste it directly into your answer, because that won't fit. 

@Winch619  You have to add the video chip to the game database. You only have to edit the one file - graphicscards.sgr. Here is a link to someone who already did a 1070 - add 1070 chip to sims 4

Hi, Sorry for the late reply..

So I've tried adding the line to the graphics.sgr document thing, unfortunately that didn't work for me ☹️ 

I've also ran the DX Diag too, please see the attached.

Hi @EA_Mai

I've attached the screenshot. I believe it's the Sims 4 that is giving me the error message (if you look in the task bar, that's the program that appears to be open with the error message).

So just to clarify, I open Origin, click on the Sims 4 to play, the screen goes black (as if it's launching) and then the error message pops up and it goes back to my desktop. I then close the error message and nothing else happens. Just for reference I've also tried opening it by just clicking on the Sims 4, but receive the same error - expected as it's a game bought off Origin. 

Thanks in advance.

Hi, thanks for your advice, opening the game in windowed mode worked, not sure why I couldn't play it in full screen though.

Thanks for your help everyone.