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MrsAlpaca03's avatar
MrsAlpaca03
8 years ago
Solved

Sims 4 won't start. I get a loading circle, and then it goes back to Origin.

Hi!  This is actually the first time I have problems with The Sims 4.  When I click on the game in the Origin menu, it acts like it's going to load (loading circle, Origin closes, I see just my des...
pc
  • jpkarlsen's avatar
    jpkarlsen
    8 years ago

    It should help.

    However the Cats & Dogs Expansion (due out soon) has higher Minimum requirements. This is just speculation but perhaps the latest patch included some updates needed for that expansion and that raised the requirements. Only a person from EA would be able to answer that though.

jpkarlsen's avatar
jpkarlsen
Hero (Retired)
8 years ago

To check if it is CC or Mods related, move the contents of your Mods folder to the desktop (except resource.cfg).

If the game then works you just have to find out what CC/Mod causes it.

MrsAlpaca03's avatar
MrsAlpaca03
8 years ago

Now it doesn't do anything anymore... I can click the Sims as much as I want, but there's no reaction, not even a loading circle. 

    • MrsAlpaca03's avatar
      MrsAlpaca03
      8 years ago

      I have a DxDiag saved, how do I attach it?

      • jpkarlsen's avatar
        jpkarlsen
        Hero (Retired)
        8 years ago

        Click on Browse just above the submit button.

      • jpkarlsen's avatar
        jpkarlsen
        Hero (Retired)
        8 years ago

        Your graphics is well below minimum requirements. It's a wonder you got it to work in the first place. Adding CC broke its back so to speak.

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