@2yezk7avk6e8 How hot does your CPU run while playing? There's sort of hot and there's dangerous-level hot, where the CPU could throttle past the point of effectiveness.
Additionally, is the CPU overclocked, or the RAM? In either case, please undo that setting and try to run Sims 4 at stock speeds. Even an XMP profile on the RAM might be an issue here.
Lowering the in-game graphics settings only helps the CPU load if the fps doesn't rise accordingly. I'm not sure what effects you'd see on an RTX 3060 running Sims 4 at a 4k resolution, but as an example, if you were getting 120 fps on ultra settings and are now seeing 180 fps on medium, the CPU load might not actually be much different. The game itself has an fps cap of 200, adjustable by editing Options.ini (the setting is frameratelimit) if you'd like to test a lower cap.
when loading the game, the CPU reaches about 79 degrees and stays inbetween 50-60 degrees for the rest of the gameplay. Nothing is overclocked to my knowledge. I have set my maximum processor cap to 99 instead of 100 and my game plays, but only for about 10-20 minutes before crashing again.
it used to run hotter at 90 degrees loading in and around 70 degrees playing until i took the side panel off and installed more fans, but that didn't solve the issue
@2yezk7avk6e8 The current temperatures are fine. For overclocking, an XMP profile would be set in BIOS, and it's one click to undo or redo the setting, so please check.
i reset my bios to default just to make sure there was no overclocking but the MHz is still higher than what my CPU is supposed to be. the CPU is going between 4500-5000 and even 5300 MHz when it's supposed to be 3000.
@2yezk7avk6e8 3000 MHz is the base clock of the performance cores, and 5400 MHz is the max turbo speed of the P cores. It's perfectly normal for the CPU to turbo under even mild loads and nothing to worry about.
Is the game still crashing? If so, please try playing in a clean boot:
The one service to leave enabled is the EABackgroundService, which the EA App needs in order to run. Disable the rest as described.
When you reboot your computer, go through the Task Manager's background processes list shutting down any service that doesn't absolutely need to be running, for example anything from MSI Afterburner to RGB software might still be enabled. If you accidentally kill a critical process and it doesn't restart on its own, just reboot your computer again.
Don't open anything other than Sims 4 and the EA App while testing, not even a browser window.
Community Manager