3 years ago
Sims Already Running
Product: The Sims 4 Platform:PC Which language are you playing the game in? English How often does the bug occur? Every time (100%) What is your current game version number? Cannot Open What exp...
@bunnykylie02 Are you still having issues? If so, please set exceptions in your antivirus for TS4_x64.exe and EADesktop.exe. If you only use Windows Defender, and Controlled Folder Access is enabled, set those same exceptions. (Don't enable CFA if it's not already running.)
Please launch Sims 4 from your EA App game library, not from its desktop shortcut.
I tried that and it still shows the pop up in EA saying its already running
@41r1ptqd2a6y Please create a new admin Windows account and try playing in that. Make it local, as in, don't use your Microsoft-associated email.
I did that and now EA Launcher wont even open because its "already running"
@41r1ptqd2a6y Restart your computer and try again.
If that doesn't work, run the EA App recovery, the method that doesn't require the App to be open:
https://help.ea.com/en-us/help/faq/clear-cache-to-fix-problems-with-your-games/
and restart again.