Forum Discussion

8 years ago

Solved

sims cats and dogs wont show up in my games on origin

Hey guys Sims cats and dogs wont show up in the "My Games Library" section in origin even though I downloaded the game. Please help!

Phantomlover1717
Legend
8 years ago
All your expansions, game packs and stuff packs go under one picture in Origin. Follow these steps:
- Go to 'Game Library' in Origin
- Right-click 'The Sims 4' and choose 'Game Details
An overlay moves in
- Have a look under the 'Extra Content' tab
There should all your Game Pack, Stuff packs and expansions packs show up.
Anonymous
8 years ago
I had this problem too, there was just The Sims 4 Demo in my library so I went to the Extra Content tab and it said 'No expansions found' and I just can't find the game I purchased!
Phantomlover1717
Legend
8 years ago
Give these a try:

The game no longer shows up in Origin

Try the following things:

Restart Origin.

Log out and back in and use the email address instead of the user name. Make sure to use the one you used to register the game in the first place.

Reinstall Origin.

Restart your router/modem.

Make sure the game isn't hidden by accident. To check, put the filter to Hidden Games. If it's there, right-click on the game to unhide ((click on the spoiler below to view an exemplary screenshot))

Spoiler

Get in touch with an EA Game Advisor.

Source: http://answers.ea.com/t5/The-Sims-4/FAQ-Serial-Codes-Game-Activation-and-Download-Issues/td-p/4228232

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