Sims game wont load!!
HELP! The game wont start up. Every time I click on it, the screen blinks a few times then just pops up white and cant exit out unless I use task manager. Ive tried repairing, uninstalling and re...
Forum Discussion
hzr112 If you have an HP gaming laptop (Victus or Omen) with an Intel processor, this is a known issue. Please try one of these workarounds:
- HELP! The Sims 4 crashes during launch or in the main menu | EA Forums - 12048779
- Game won’t launch | EA Forums - 4992631
- Managed to fix my problem where it crashes during launch after update | EA Forums - 4998584
- Disable the Intel iGPU
- Put the laptop in night mode before trying to play
None of these works for everyone, but something almost always does, so keep trying the workarounds until you find one that lets you play.
If you have a different computer, please provide a dxdiag. Click Windows key-R, enter dxdiag in the run box, wait for the scan to finish, click "Save all information," and save the file to your desktop. From there, you can attach it to a reply using the paper clip (Attachment) icon included with the other formatting buttons.
Featured Places
