krzyPxnda Is your game installed on your internal or external drive? Have you moved the user folder (saves, Tray files, etc.) to the external? I realize your internal drive is somewhat low on space, so I'm not saying you need to reinstall the game there if it isn't there already, just asking for more information.
For now, please try playing in a clean boot, to eliminate most sources of software conflict:
The one service to leave enabled is the EABackgroundService, which the EA App needs in order to run. Disable the rest as described.
When you reboot your computer, go through the Task Manager's background processes list shutting down any service that doesn't absolutely need to be running, for example anything from MSI Afterburner to RGB software might still be enabled. If you accidentally kill a critical process and it doesn't restart on its own, just reboot your computer again.
Don't open anything other than Sims 4 and the EA App while testing, not even a browser window.
If this helps, you can selectively reenable services until you find the culprit, then either leave that disabled or (if it belongs to an app you want to keep using) let me know what it is so we can try to fix the underlying issue.
If it doesn't help, please try again, except with your computer offline. You can sign into the EA App and put it in offline mode, then disable wifi and/or disconnect the ethernet cable before pressing Play.
I also forgot to mention that my user folder is internal.
I have tested it using this method and my game works now. I will go through and start turning services back on and let you know what I find that could be causing this issue.
