I was playing the SIMS 4 after a while and I opened my household and two of the people in the household were.... GONE. If I look at the relationshipstatus of another memeber of the family who's still active, I notice that the 2 that are gone are marked grey. What is this?! ☹️
After restarting the game did this still occur or did it right itself and the sims started to show?
If after restart and it still has greyed out sims try a repair with origin by right clicking on the sims icon and selecting repair, hopefully this will fix it
Please remove all Mods/CC and try to load the game again.
Maybe you can recognize your problem in this known bug:
http://answers.ea.com/t5/The-Sims-4-Bug-Reports/MOSTLY-FIXED-Sims-Icons-staying-grey-after-coming-back-from-work/td-p/3446165
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