SIMS PACKS NOT BEING RECOGNISED

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@Wind_stealer wrote:

I think it is, now I can't log into the ea launcher at all, error code EC: 10005. Can't even try the potential fix now lols.

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I've got the same problem now. First the game did not recognize that I own Get to Work. And after restarting my PC, I cannot start the EA app anymore. Got the same error code.

Same issue, Game is stating that i don't own Get to work and won't let me play my save file. Then the whole launcher locked me out with EC10005 and now it's still got the packs missing issue.

Yeah I do have mods but I removed them all and tried to open the game up again and still the same issue ☹️

Server problem. Just have to wait for them to resolve it.

I have a lot of packs for The Sims 4 and use a lot of them most of the time, and when I loaded my game today it did not let me use them. I use mods and tried to do it with the mods off. I am logged into my EA account and connected to the internet. This issue did not happen this morning or yesterday but today.

I accidentally quit the Sims 4 instead of just exiting to the main menu, and when I opened the game again suddenly it said that I didn’t have all my packs. I quit the game and double checked in the ea app, and it said they were downloaded. I opened the game again and tried seeing what would happen if I tried buying the packs again, but it says “this pack is unavailable for purchase” on all the pack, both those I had I those I didn’t. When I took at my existing workds it says that a restart is required, and I’ve tried quitting and reopening the game and also restarting my computer multiple times, but it’s still the same. I don’t know what else to do, please help me!

Okay, here is my situation. I checked all my saves. They are all there. But when I got to play my game it asks me what save I want to play. I choose the one on top, the most recent, but it says I am missing 14 packs.  I am NOT missing 14 packs. I checked Steam and it says they are all in my library. How do I fix this?

Thanks for the reply. Hopefully this gets fixed soon.

Me too.

Yesterday everything was fine.

Now it says I don't own any packs and that I have to purchase get to work.

I turned of mods in the game options but that didn't work.