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Hi @Jessmia2
Could you post your Computer's DxDiag?
To gather a DxDiag on your computer, please follow the steps here: https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
You can attach the txt file to your post directly.
I'm also experiencing the freeze issues after CL game pack install about a month ago(?). Have 2 separate saved games. In older game, freeze & reset began on home lot in Windenburg (after CL install) . Also, freeze at school time w/kids in that saved game. Ultra speed stopped working & clock whacky at bedtime. Created new game w/new family in Spice Mkt. Same issues but didn't have school age kids until after last patch. Notice freeze around Festival times in the CL (all destinations). Moved Sims to HOUSE in Spice Mkt. Same issues, but since last patch the drinks/food at stalls/bars are being dropped & Sims reset (among other fixed issues resurfacing), and no freeze at school time. I reset my files the other day but forgot to delete autosave file. Repaired game after that. Still wonky. I'm not that great at PC stuff. But here's laptop Dxdiag attached. I checked PC specs against game requirements. All check out w/exception of PC speed (?). Thanks for helping.
About The Sims 4 Technical Issues - PC
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