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Theresasteiner's avatar
Theresasteiner
5 years ago
Solved

Sims4 Can't play at University Lots

Product: The Sims 4 Platform:PC Which language are you playing the game in? English How often does the bug occur? Every time (100%) What is your current game version number? EP06:1.asset.ml-ep06....
pc
  • Theresasteiner's avatar
    Theresasteiner
    5 years ago

    No I don't think I set anything as a head. Sadly this happened some time ago, like a month I think, and I don't really have a backup of before. But I already tried starting a new game it  still looked like that.

    I really apreacciate your help though🙂

    • Sid1701d9's avatar
      Sid1701d9
      Seasoned Ace
      5 years ago

      @TheresasteinerIt looks like a graphical tear, this happen when graphic cards are dying, or monitors are dying, except they get black squares.  Check to see if you see it in other games.

      • Theresasteiner's avatar
        Theresasteiner
        5 years ago
        @Sid1701d9 My Pc is 3 months old so I don't think it's dying, because it works just fine. The problem does not appear in any other games than the Sims4. I really appreciate your help though🙂
    • crinrict's avatar
      crinrict
      Hero+
      5 years ago

      Hi @Theresasteiner 

      Try resetting your user files as described in the factory reset described in this post: http://answers.ea.com/t5/The-Sims-4/FAQ-Troubleshooting-Steps-amp-Known-Issues/m-p/3621199

      You won't loose anything. Just make sure to not delete any files  and make a backup.

      After renaming, repair your game by right clicking on the game in Origin.

      Try on a new game with nothing added back first (start new game). If it works, put back your save game and try again. If it still works, you can start putting stuff back.

      • Options.ini (or just re-set all your settings manually)
      • Tray Folder
      • Screenshots/Videos/Custom music
      • Rest of the save games (leave out slot_00000001.save which is the autosave and no longer needed - if you still have it)
      • Custom content like clothing, hair, skins, make up ....
      • ConfigOverride, if you have your own configuration files.
      • Mods (one by one, making sure they all still work)

      The rest does not need putting back, cause they are mostly cache files that recreate or log files that are not needed for the game.

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