Sims4 keeps crashing

@SlimDaGamer  Thanks for the dxdiag.  Did you recently reset your laptop, or install a new build of Windows or a feature update?  I ask because your dxdiag only lists a few Windows errors, not the full ten as is typical.  A cleaner app could also remove the data, so if you're using one, please disable it for now.

For the issue itself, please look for updates for your sound drivers.  Click Windows key-X, select the Device Manager, open the Audio section, click each device in turn, and click the green and black Update menu button.  Repeat for everything under Sound as well.  Most devices won't have updates available, which is fine; the point is to force Windows to look.  Restart when you're done.

If you get another crash, please look for new errors in the Reliability Monitor.  Hit Windows key-R and enter "perfmon /rel" without quotes, and you'll see a chart of errors and updates with a column for each day.  Today is on the right.

Look for an error that happened at exactly the time of your most recent attempt to launch Sims 4.  If you find one, double-click it to see more details, then copy that info and paste it into a reply here.  If you don't see a new error, check back in an hour or so—the Reliability Monitor doesn't always update right away.