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Hi @RedSirenSong - I moved your message to the TS4 forums.
Would you double-check to be sure you're trying to open the Legacy Edition? In Origin, right-click the game's icon, choose "Game Properties", click on the "Advanced Game Options" tab and make sure the part that says "When launching this game" says "The Sims 4 32 bit Legacy Edition".
Let us know if this is already set to 32 bit and still is not opening.
If you still have the problem, please reply back with a copy of your dxdiag.
To post your DxDiag:
1. Select the 'Choose file' button below the post box
2. Find the DxDiag file and select it - hit Open
3. Add text to your post and hit Submit
Hello!
I have downloaded Sims 4 Legacy Edition, and I quickly found that it was not working. I found this, but the problem is I don’t have the option bar. The only one I have is the language bar. So I was wondering what I’m doing wrong and how to fix it, that way I can go back to playing The Sims 4.
Thank you
Fayth
- roberta5916 years agoHero (Retired)
@Faythie02 Need more information. Is your computer a pc or mac? If pc what operating system are you using? If pc is your operating system 32 bit or 64 bit? Did the game ever work correctly? If pc please attach dxdiag.
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