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Anonymous's avatar
Anonymous
11 years ago
Solved

Sony Vaio graphical glitches/ Help

Installed sims 4 on my sony vaio laptop. I am unable to play. Upon starting the game the inital video plays fine then the screen fills with colored lines. Then the main meun pops up and looks fine ex...
pc
  • Anonymous's avatar
    Anonymous
    11 years ago
    This issue is fixed by you going to the sony website and downloading the corresponding drivers for you GRAPHICS card.

    Restarting the PC and you will be good to go!

    Regards.
    Alex

    Dont forget to mark as answered if it works.
Anonymous's avatar
Anonymous
11 years ago
This issue is fixed by you going to the sony website and downloading the corresponding drivers for you GRAPHICS card.

Restarting the PC and you will be good to go!

Regards.
Alex

Dont forget to mark as answered if it works.
  • Anonymous's avatar
    Anonymous
    11 years ago

    The issue was solved by updating the sony vaio video. Thanks for the help.

    • Anonymous's avatar
      Anonymous
      11 years ago
      Glad I could Help if you need anything else Please post.

      Regards!
  • LaraHerbst's avatar
    LaraHerbst
    11 years ago
    I have the exact same problem but whenever I try to download something it says my laptop does not have what is required to download and doesn't even say what I need to do to be able to download. What should I do?
      • LaraHerbst's avatar
        LaraHerbst
        11 years ago

        Is this what you wanted?

        ------------------
        System Information
        ------------------
        Time of this report: 9/14/2014, 07:30:46
        Machine name: SILVER-VAIO
        Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7600) (7600.win7_gdr.130318-1532)
        Language: English (Regional Setting: English)
        System Manufacturer: Sony Corporation
        System Model: VPCEB43FG
        BIOS: BIOS Date: 09/23/09 11:58:43 Ver: 08.00.10
        Processor: Intel(R) Core(TM) i3 CPU M 380 @ 2.53GHz (4 CPUs), ~2.5GHz
        Memory: 4096MB RAM
        Available OS Memory: 3758MB RAM
        Page File: 2629MB used, 4884MB available
        Windows Dir: C:\Windows
        DirectX Version: DirectX 11
        DX Setup Parameters: Not found
        User DPI Setting: Using System DPI
        System DPI Setting: 96 DPI (100 percent)
        DWM DPI Scaling: Disabled
        DxDiag Version: 6.01.7600.16385 32bit Unicode

        ------------
        DxDiag Notes
        ------------
        Display Tab 1: No problems found.
        Sound Tab 1: No problems found.
        Input Tab: No problems found.

        --------------------
        DirectX Debug Levels
        --------------------
        Direct3D: 0/4 (retail)
        DirectDraw: 0/4 (retail)
        DirectInput: 0/5 (retail)
        DirectMusic: 0/5 (retail)
        DirectPlay: 0/9 (retail)
        DirectSound: 0/5 (retail)
        DirectShow: 0/6 (retail)

        ---------------
        Display Devices
        ---------------
        Card name: Intel(R) HD Graphics
        Manufacturer: Intel Corporation
        Chip type: Intel(R) HD Graphics (Core i3)
        DAC type: Internal
        Device Key: Enum\PCI\VEN_8086&DEV_0046&SUBSYS_9071104D&REV_02
        Display Memory: 1751 MB
        Dedicated Memory: 128 MB
        Shared Memory: 1623 MB
        Current Mode: 1366 x 768 (32 bit) (40Hz)
        Monitor Name: Generic PnP Monitor
        Monitor Model: unknown
        Monitor Id: SNY05FA
        Native Mode: 1366 x 768(p) (59.940Hz)
        Output Type: Internal
        Driver Name: igdumd64.dll,igd10umd64.dll,igdumdx32,igd10umd32
        Driver File Version: 8.15.0010.2119 (English)
        Driver Version: 8.15.10.2119
        DDI Version: 10
        Driver Model: WDDM 1.1
        Driver Attributes: Final Retail
        Driver Date/Size: 6/25/2010 08:33:56, 6534144 bytes
        WHQL Logo'd: Yes

        I have had this laptop for a long time and it probably has some viruses, so I wouldn't be surprised if I needed a new laptop

        Thank you so much for helping 🙂

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