@singer2007 Mods are in Documents\Electronic Arts\The Sims 4\Mods, or in a subfolder inside. If you don't have any files in that folder (other than resource.cfg), you don't have mods. The localthumbcache file is in the same Sims 4 folder; please delete it regardless.
If you don't happen to have any mods, or removing them doesn't work, please test in a new user folder, as described.
@puzzlezaddict Ok will do. I’ll let you know what happens thanks for helping me through this.
Update #1: Ok so I don’t have mods, I deleted the localthumbcache file. So I’m going to see if it works now. I’ll let you know either way.
Update #2: So I deleted the file but then it deleted the pets in my pet world. So how do I recover the file?
Update #3: Nevermind I recovered the file. I’ll just try to do the other way you suggested. Because I don’t want it to mess up my other game packs like it just did.
Update #4: I recovered the file and I’m hoping the pets show up again, if not how to I uninstall and reinstall the game? Just the pets game and the Star Wars game?
Update #5: So I accidentally clicked on game options in the game menu and clicked to store default settings and so far it looks like everything is back to normal. I’ll let you know if anything changes.
(CM: Multiple posts merged. Check out this post for tips on how to edit and add more to a post.)
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