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gooochyeee's avatar
gooochyeee
Seasoned Ace
1 year ago
Solved

[STEAM] EA app gets stuck on "preparing game" when attempting to load game

I have tried everything form offline mode, deleting user folder (where my saves and stuff are) reinstalling the game, clearing EA and steams cache, doing a "safe boot". using a "local admin windows a...
pc
  • gooochyeee's avatar
    gooochyeee
    1 year ago
    @puzzlezaddict Hey! just to give you an update I managed to fix the issue by factory resetting the PC, turns out the EA app and the sims 4 has a fit if you mess with the date/time settings and requires you to factory reset to fix, thanks for all your help! and all you do for this game.
puzzlezaddict's avatar
puzzlezaddict
Hero+
1 year ago

@JewelWing  You absolutely should not need to factory reset the PC.  It should be possible to find the issue without nearly such a drastic measure.

If you switch the EA App back to English, does it help?  What language is Sims 4 installed in, and did you change that too?  And what country are you in?

mairemcc's avatar
mairemcc
Newcomer
14 hours ago

I'm having the same issue, tried every fix in every thread in the last 3 years. Really was hankering to play the Sims 4, EA app gives 201 error with no internet despite stable connection. No VPN, no unused network adaptors. Should not be this hard and invasive to play a game. Seems to break when linked to Steam. Hangs on preparing game and closes. Have repaired, updated, installed and reinstalled EA desktop app. Was prompted to re-enter credentials when I unlinked steam account but after being relinked cannot be unlinked for 6 months. This is beyond a joke. In the end just gave up.  

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