Forum Discussion
Alas, no. I tried hidden objects and debug objects, too. Thanks, though!
Hi there achlyskeres
If you still haven't received the preorder content, that extra content would need to be manually added to your account. This isn't something we can do for you over the forums as we don't have access to your account or billing details, but live support can take another look for you and grant that content if you purchased the pack within the time-frame.
Please submit a brand new help request here to speak with live support again on this, I'd also recommend attaching this forum conversation when you reach out there so the team has additional info to reference on this.
- achlyskeres20 hours agoNew Novice
I've spoken with live support at least 4 times about this exact issue. They have all promised it will be fixed or forwarded to someone else. I still don't have my items. Furthermore, I was told specifically by live support to post here to see if anyone else has found a fix.