Storybook nursery
Hello, when I go to manage downloads it says I can download it and when I go to purchase screen it says I own it but when I go to download it, it stops the download and says I don't own it, what give...
Forum Discussion
This is what it tells me. Sorry it took so long. I had to figure out how to do it. I've repaired the game, cleared the cache and everything. I'd hate to uninstall the game because I just did the Grim Reaper thing and completed it.
EA_Cath
Community Manager
Community ManagerThank you! By any chance, have you checked if the payment has been through? If you go through your order history (https://myaccount.ea.com/cp-ui/orderhistory/index) , does the payment say if it's Completed?
Good call. It's showing 'processing' from 20 days ago. I wonder why. I made other purchases a day or so later and they went through immediately. It's not a funding issue.
It's still in process but I just ordered the Wedding one and it went through immediately. I don't get it. What's my recourse here?
