Stuck on first loading screen, AGAIN
The first time it happened and posted asking here and got it fixed by deleting and reinstalling the EA app. it has been a couple of weeks of opening up the game and some days are fine some days it go...
Forum Discussion
Im not so sure. What i did was, took out the mods and kept repairing the EA app and restarted my pc. But it didn't work. Then I gave up and played offline for a bit, saved, then just yesterday after doing a normal opening up a game from Steam there was an unusual error message box came up that i was too fed up to read and didn't remember what it was, clicked the confirm button then it is back working again. And I had downloaded something off of the Gallery before it became like this. But it's still there when I played offline. And no it didn't work in clean user folder, only in offline mode that I'm able to play "normally", @puzzlezaddict
@great797 The question about any Gallery downloads was only about whether a given save didn't work with content added. Some Gallery lots are causing crashes or infinite loading, so it's important to test without them.
If the game is still only working in offline mode, can you set your phone as a mobile hotspot and connect your computer to that? Make sure the phone is using data, not your home wifi. The idea here is to see whether the problem is the computer or the connection. You shouldn't actually use much data this way, just enough for Steam, the EA App, and Sims 4 to connect; you can quit as soon as you see the results.
If that doesn't help, or you can't use your phone as a hotspot, please create a new admin Windows account and try playing there. Make it local, as in, don't link it to your Microsoft account. You'll be able to launch Sims 4 without reinstalling anything. This should distinguish between issues with your main Windows account and more global problems.
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- EA_Cade11 months ago
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