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madsimmer6475's avatar
madsimmer6475
Seasoned Newcomer
20 hours ago

Stuck on loading screen

for the past day and a half when i try to load  into my game I've been stuck on the loading screen, my computer is up to date & so are my mods, I've also repaired the game twice and still nothing help please!

 

3 Replies

  • madsimmer6475​  Please try playing in a clean user folder.  Move the entire Sims 4 folder out of Documents > Electronic Arts and onto your desktop.  When you launch the game, a clean folder will spawn with no content.  (Your saves and other content will be intact in the folder you've moved but temporarily unread by the game.)  Don't add anything to the new folder yet; just start a new save and see how it runs, that is if you can get that far.

    If that doesn't help, please provide a dxdiag.  Click Windows key-R, enter dxdiag in the run box, wait for the scan to finish, click "Save all information," and save the file to your desktop.  From there, you can attach it to a reply using the paper clip (Attachment) icon included with the other formatting buttons.

  • madsimmer6475's avatar
    madsimmer6475
    Seasoned Newcomer
    16 hours ago

    Deleted my entire mods folder its empty my screen is still just loading.

  • This happens when there is some mod that is not compatible with the latest game updates. It does not matter if you think all mods are "up to date". You will have to remove the mods and add them back a few at a time to see which one is causing the issue. One way to shorten this process is to uncheck the script mod option or remove all script mods. 

    These are the mods that most often cause the issue. If the game loads with script mods disabled, then you have a place to start. Instead of having to remove all the mods to test, remove all script mods (an exception can be made for some, such as MC Commander, as we know that one is up to date. After removing add them back one by one to see which is causing the issue.