Stuck waiting for Rewards Store

Question

Product:&nbsp;The Sims 4Platform:PCWhich language are you playing the game in?&nbsp;EnglishHow often does the bug occur?&nbsp;Only twice so farWhat is your current game version number?&nbsp;PC: 1.93.146.1020What expansions, game packs, and stuff packs do you have installed?&nbsp;Cottage Living, Werewolves, Spooky Stuff, Parenthood, Realm of Magic, Seasons, Cats &amp; Dogs, Vampires,&nbsp;Steps: How can we find the bug ourselves?&nbsp;&nbsp;Open the rewards storeWhat happens when the bug occurs?&nbsp;game pauses, screen darkens slightly, stays this way indefinitely.What do you expect to see?&nbsp;rewards store openingHave you installed any customization with the game, e.g. Custom Content or Mods?&nbsp;Not now. I've removed them.Did this issue appear after a specific patch or change you made to your system?&nbsp;Neutral/Not Sure&nbsp;

mec9daujf1rl · Answer

I was able to alt+F4 to save and exit though after making this report

puzzlezaddict · Answer

@mec9daujf1rl&nbsp; If this happens again, please disable any apps that include overlays before you play.&nbsp; Some examples are Steam and Discord.&nbsp; Disable the overlay within Origin or the EA App as well; the option should be in Settings in either case.

galsulkowitz · Answer

@mec9daujf1rl thank youuuuuu

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Stuck waiting for Rewards Store

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