@BriLikesItRough Yes, being isolated does suck. Hopefully we can get you back in connection with your community gallery asap. 🤓
Do you mean in the game? If you are on PC/Mac, please try the following:
- Check in your Origin settings. Make sure Origin is in online mode.
- In Origin run as administrator.
- It's always possible the the gallery is under maintenance, but it hasn't been for 3 days and is currently up, as I just checked.
- Did you just begin having this issue or did you just begin the game for the first time in the last few days?
- If you're still having issues connecting to the community gallery, please restart your router.
- If you have an underage account or are on Legacy Edition you will not have the gallery in your game, but I'm assuming this is not the case for you since it sounds like you were seeing the gallery in-game 3 days ago?
- There are more suggestions on troubleshooting a PC connection at this link: https://help.ea.com/en-us/help/pc/connection-troubleshooting-advanced-pc/
Also, the gallery can be viewed in your browser here, if you sign into your EA account: https://www.ea.com/games/the-sims/the-sims-4/pc/gallery
If none of this helps please let me know and we can troubleshoot further. 🤞🏻
