The game been crashing.

GREENAIR0103​  I've merged your new post with your previous thread.  You can still put the EA App in offline mode (and also take your computer offline if you want).  Sometimes this doesn't work when there's a game update pending, but once you update, you should have the option to play offline again.

For the issue itself, perhaps running the game only on the performance cores could help.  You can choose which cores a given process is allowed to use in the Task Manager's Details tab.  Right-click TS4_x64.exe and select Set affinity, then select the cores you want the game to use.  Your CPU has eight P cores, likely options 0 to 7, and sixteen E cores.

You can experiment with different core configurations as well if you want.  Four cores is more than enough for the game, and in fact before DirectX 11 mode was introduced, it could only use four cores at all.

I starting to thinking, is it the problem is SIM4 becoming online mode? In the past, we don't have to keep the game online, we're good to go to play. Now it keep us must maintain. I think this is the problem it is.

GREENAIR0103​ 
BIOS = Basic input/output system. 

Its the System beneath the Operation System that provides basic functionality for a computer.  

But you answered my question, if you don't know that, you did not changed the BIOS. 

The crashes you experience sometimes occur because some desktop system motherboards don't use Intel's recommended settings, but instead overclock the CPU.
This should however not happen on a laptop computer if no one tweaked BIOS settings. 

I know that you already uninstalled the game, but please do it again in this way:
 

Please clear your temp files:

• Press the Windows key and "R" at the same time to open the Run dialog box.
• Into the new window, type or copy & paste:  "%temp%"  (Without the quotes.) > hit "ENTER"
• Now your Windows Explorer should have brought you to the "C:\Users\>your user name<\AppData\Local\\Temp" folder. > Delete all files and folders in it.  
  (If some files or folders can't be deleted, reboot and try again.)
  
  

Then: (Make a backup of your save files and other content you don't want to download again first!)

• Go here and download "Revo Uninstaller. (The freeware version, Portable version works too.)
• Run "Revo Uninstaller" > TS4.
• At the end of the main uninstall, Revo will ask you which cleaning method you want to use. > Select "Advance" > Browse.
• If "Remaining registration content found" is displayed > Select All > Delete > Next
• When "Remaining Data and Folders" is displayed > Select All > Delete.
• Restart the PC
• Install TS4.
• Test. (Test without any mods or CC) 

I'm not sure what is BIOS is, May I ask how to check with that?

GREENAIR0103​ 

Have you or anyone else ever changed the BIOS settings for the CPU?
Did you updated the BIOS on this Laptop? 

I don't think I have overclocked it on purpose to the game because I didn't know how to do that thing. Only one thing I thought is NVIDIA have a function to the game "optimization".  Then I might push it, but whatever it had optimization or not, it still not working.

I try to your way to do all the uninstall and reinstall things, it still not working. OMZ

GREENAIR0103​  If you were playing in the new admin Windows account, and you made it local (not connected to your Microsoft account or any email address), then OneDrive wouldn't be able to interfere with the game or any of your data.  So that wouldn't be the issue in the new account.

The error you've posted is not usually related to an antivirus, and antivirus programs usually stop the game from opening in the first place; they don't crash the game after letting it run for a while.

Have you overclocked your processor or graphics card?  Or is there an app you use that overclocks the components for you?  If so, please revert to stock speeds and try again to play.

If that's not the issue, please do a clean uninstall and reinstall of both graphics drivers, as described here:

https://crinrict.com/blog/2019/02/clean-re-install-of-graphics-drivers-with-display-driver-uninstaller-ddu.html

For now, use the newest drivers Asus provides for your laptop, which you can find here:

https://rog.asus.com/laptops/rog-strix/rog-strix-g18-2023-series/helpdesk_download/

You can always update the Nvidia driver later, but try this one first.

The proper order of operations is uninstall the Nvidia driver > uninstall the Intel driver > restart > reinstall the Intel driver > restart > reinstall the Nvidia driver > restart, all while your computer is offline.

I'm thinking the OneDrive might not the problem to the OneDrive, because I delete it, and try to run the game. It still doesn't work. 

Am I need to try turn off my antivirus to play the game? But I don't understand why it would let me play once or twice, then it forbive me to play the game.

Thank you for your support anyway, at least I could play few hours this time.XD

OK. The game running just few hours, and it crash again.

Here the detail I suppose you need it.

來源
The Sims™ 4

摘要
已停止運作

日期
‎2025/‎8/‎16 下午 02:49

狀態
報告已傳送

描述
失敗的應用程式路徑:    C:\Program Files\EA Games\The Sims 4\Game\Bin\TS4_x64.exe

問題簽章
問題事件名稱:    APPCRASH
應用程式名稱:    TS4_x64.exe
應用程式版本:    1.116.240.1020
應用程式時間戳記:    68804cf3
錯誤模組名稱:    python37_x64.dll
錯誤模組版本:    3.7.150.1013
錯誤模組時間戳記:    67f85748
例外狀況代碼:    c0000005
例外狀況位移:    000000000004423b
作業系統版本:    10.0.26100.2.0.0.768.101
地區設定識別碼:    3076
其他資訊 1:    cafa
其他資訊 2:    cafa0ac5479f23c93ab9e20ac321ff2f
其他資訊 3:    a567
其他資訊 4:    a567069e5d57e8d4b67465a61609ae18

問題的額外資訊
貯體識別碼:    d970973fb4b9253a26ab9b292d45460d (1633569891007415821)

GREENAIR0103​  I'm glad to hear that helped.  That means the problem is likely something in your main account, but it's not always easy to figure out what that could be.  It might be OneDrive though, and your new local account won't be connected to OneDrive by definition.

You can use the new account as long as you like.  If the game starts crashing again, that could mean the problem has migrated to the new account, for example an antivirus might let you play once or twice before tampering with permissions.  So let me know how things go.

If and when you're ready to try to fix the problem in the main account, try pausing OneDrive syncing before opening Sims 4.  Right-click the cloud icon in the lower-right corner of the screen (or perhaps hidden in the Tray) to see the option.