Good day, I have this problem, the last time I played the sims 4 was on May 12th, then I wasn't very good, the game crashed once, so I reinstalled it, but it kept crashing since yesterday, I can't get into the game, thanks for the answer, yes, I use mods, then I put them on the desktop, I turned it on again, and it kept crashing, I don't know what it could be, thanks for the answer
alvine36 As a test, please try playing in a clean user folder. Move the entire Sims 4 folder out of Documents > Electronic Arts and onto your desktop. When you launch the game, a clean folder will spawn with no content. (Your saves and other content will be intact in the folder you've moved but temporarily unread by the game.) Don't add anything to the new folder yet; just start a new save and see how it runs, that is if you can get that far.
If you get another crash, please provide a dxdiag. Click Windows key-R, enter dxdiag in the run box, wait for the scan to finish, click "Save all information," and save the file to your desktop. From there, you can attach it to a reply using the paper clip (Attachment) icon included with the other formatting buttons.
