Forum Discussion
XiaoStarry
8 years agoNewcomer
I removed all mods and custom content, but I still continue to have issues. Whenever I go to create my pet, my computer says something about the Sims resolution is blocked or something like that, and then the screen goes Frozen and in order to stop that, I have to log off and restart the computer. I'm not sure what I should be doing.
crinrict
8 years agoHero+
Could you post your Computer's DxDiag?
To gather a DxDiag on your computer, please follow the steps here: https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
You can attach the txt file to your post directly.